NorthStack is a new application platform currently best suited for developers and technically savvy users.Pricing is metered and consumption driven with paid support options.
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Each worker requires CPU and Memory to perform its task. Each application process may spin up multiple workers simultaneously at different consumption rates of MEM and CPU, and your site will be idle at times with Zero workers active. We monitor the numbers of a workers, and the memory limit of each worker while operating, in per second increments. Higher memory workers cost more than low memory workers.
Think of a database call from beginning to end - the request is made (Input), the database processes the request using CPU and RAM (ACU Unit), and the response is sent back (Output), and all the while the database requires disk (Storage) to maintain state. Some queries need very little CPU/RAM (1 ACU Unit) while some complex queries may need a lot of CPU/RAM (16 ACU Units) to process, additionally many queries may be happening simultaneously, or there may be periods of inactivity where the database is never called.
As your database capacity is automatically scaled up or down, ACUs are added or removed.
Data transfer includes egress and ingress to your website. Ingress is any non GET request, such as a POST or asset upload. Leveraging our CDN will greatly reduce data transfer fees.
A count of every request to our Gateway. A typical request is a for a cached paged but also includes any GET, POST, or any media assets not served directly by a CDN.
Our CDN service (AWS Cloudfront) serves statics assets from a global network of locations.
Disk Storage is delineated by Hot Storage and Bulk Asset Storage. Hot Storage includes the application and website file system and any media files that have not been s3 Offloaded. Bulk Assets Storage are your file and database backups and any media files offloaded to Press3.
DNS is powered by AWS Route53. Flat fee per hosted zone.
Support costs money. Typically you pay for it with inflated prices on the goods/service - and low support users typically subsidize the cost of high support users. We have elected to not follow that paradigm and therefore we are currently offering 2 levels of paid support.
Support plans are per Account - All new accounts get Organization Support free for the first 30 days.
View the Support Runbook for a guide on our support policies.
Whereas Support cases are user initiated, DevOps cases are responses/actions driven by alerting and monitoring of your site. A DevOps agreement with NorthStack frees you from the vital but menial tasks of monitoring and alert resolution. Uptime and functional performance checks based on common and user-defined parameters will alert our DevOps desk for response and the Runbook guided resolution.
DevOps plans are attached to and billed per production site.
What defines a Status Check? An uptime check is a HTTP request to your application's status page from 1 or more geogrphical regions. A passed uptime check will be a 200 response.
What defines a Functional Check? A functional check is a HTTP request (GET or POST) that takes some specific action on the site, expects a specific response, and the process is measured for speed and performance.
Staging/Development sites are billed in the same manner of production sites however there are platform controls in place to limit the amount of resources consumed on staging/dev sites to keep your costs as low as possible. As your production workload spend increases you will earn Staging Site Credits (SSC) that will be applied at the end of the billing month, offsetting some or all of the cost.
The redemption value of a SSC is $ 0 and may only be utilized in the month it is earned.
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Billing Period: April 19th - May 18th, 2018
Invoice is for all usage over the billing period. For a detailed breakdown of billing/usage per site, please login.
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This is just an estimation tool and is intended for demonstrative purposes only.
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A $50 credit will be applied to your account upon registration thereby which usage will be debited against.Subject to change. Terms and Conditions apply.
A $25 credit will be applied to your account after your referral incurs $100 in paid usage. A referral link will be provided.Subject to change. Terms and Conditions apply.
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